How do I book a session?
Find a practitioner, choose an available time from their live calendar, and send a request. Your booking is confirmed once the practitioner accepts it.
FAQ
Frequently asked questions
What you need to know about booking, payments, cancellations, and privacy on Mạch.
Is it free to browse?
Yes. Browsing profiles, reviews, and availability is completely free. You only pay for a confirmed session.
How are practitioners verified?
We check identity and professional credentials before a practitioner is marked verified, and we show reviews from real clients.
Can I pay in cash or online?
Once a booking is confirmed you can choose to pay in cash at the session or pay online, whichever suits you.
What is the cancellation policy?
You can cancel a booking up to 2 hours before it starts. If you paid online, eligible cancellations are refunded.
Is my contact information private?
Yes. Your phone number and email are shared with a practitioner only after they confirm your booking. Before that, they see only your name and general area.
Do you offer wellness for companies?
Yes. We build tailored workplace wellness programmes for teams in Ho Chi Minh City — see our corporate page to enquire.